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What
metals do you work in?
Platinum, palladium 18 gold, 14K gold and sterling silver

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What
gemstones do you carry?
Our
inventory is considerable, from diamonds and rubies to
the more exotics, such as tourmaline, tanzanite and
boulder opal. In gemstones, we offer them all!

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Do
you create custom designs?
Yes, from wax models and lost wax casting, to CAD/CAM design, to hand-fabrication, we do it all.

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What
is your delivery time?
In
stock items are shipped same day. Custom designs,
depending on complexity, take 1-4 weeks.

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What
are your store hours?
Monday-Saturday from 9 a.m. to 5:30 p.m. and open late on Thursdays until
7 p.m.

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Do you carry diamonds with grading reports?
Yes, primarily diamonds with GIA grading reports.

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What
are your qualifications?
We
have six members of our staff trained through the
Gemological Institute of America, the leading
gemological laboratory in the world. In design, we are
technically and artistically proficient in all phases
of jewelry design and creation.

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What
are your guarantees?
Of
course, we guarantee our jewelry to be free of
workmanship defects for the life of the piece. Unlike
many stores who offer so called "lifetime
guarantees" with multiple stipulations, we are
here to service our jewelry and keep our customers
happy.

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What
is your return policy?
In
stock items are returnable for a full refund within 30
days. Items must be in original and unworn condition.
Custom pieces are non-returnable.

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What does
the AS symbol mean?
The
symbol in the gallery, means the piece is an Ames
Silversmithing "One Of A Kind" item.

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